What are the main functions of customer management cloud platform?

LongRiverTech customer management cloud platform can help team members to better manage business teams and resources of enterprises, including allocation and management of team members, scheduling and control of resources, and training and development of team members.

With the development of industry 4.0, the Internet has penetrated into every aspect of our lives. In the 21st century, only by adopting Internet thinking can enterprises catch consumers deeply influenced by the Internet. Among them, customer management cloud platform plays an extraordinary role. The software is easy to operate, supports document copying, pasting, documents and files, supports import and export of excel tables, and import and export of inventory formats. Order by sales and reasonably estimate the market. According to the sales order, the purchase plan is formulated to achieve zero inventory management. The purchase, sales and inventory management software not only helps the enterprise to improve the capital turnover rate, but also improves the convenience of the purchaser to place an order. The following LongRiverTech Technology will introduce the customer management cloud platform, and talk about the functions of the customer management cloud platform.


Customer management cloud platform endows accounting with the ability to create value by opening up the value chain. Accounting has changed from the function of post-event reflection to xe-ante active control, and can create value for the group collaboratively, such as going deep into value activities for cost management, and analyzing profitability based on value chains. Therefore, the financial department of the group should seize the opportunity of the implementation of customer management cloud platform, fully embed its own demands into the business at the design stage, systematically plan the combination of finance and business, and even guide the implementation, instead of using the customer management cloud platform implementation is regarded as the responsibility of the information management department, and it is comfortable in a subordinate and cooperative position.


LongRiverTech customer management cloud platform provides a full set of project consulting, product customization development, project deployment and implementation, and online cloud platform customization and operation of technical services to meet the industry needs of .

The LongRiverTech process flow includes: process card, QR code operation, materials and schedule, and can meet the special industry needs of the .

Resource management system inventory management: inventory files, storage management, storage management, borrowing management, inventory transfer, daily adjustment, end-of-period inventory, inventory loss report, inventory query, inventory daily settlement. One-stop information solution procurement management runs through the integrated solution of planning, sourcing, execution and inventory management, helping to select, plan and optimize the entire procurement process, and continuously save costs. Engineering enterprise management system-plan management specifically includes: new goals, goal checks, new tasks, new work logs, new memos, work week plans, and work month plans. The company-wide information flow has formed a unified and shared model, and the confusion of engineering drawings has been completely resolved. In addition, decision-making leaders can learn real production management information in real time. Customer management cloud platform cloud platform calculates procurement requirements based on BOM to avoid downtime. Analyze the material shortage and arrival time of the order, strengthen the control and outsourcing management of materials, provide the production kanban function, and grasp the production progress. The boss can grasp the company's accounts receivable and inventory in real time, solidify the company's process, strengthen the company's management and control and prevent financial risks. The resource management system solution helps the company to optimize the operation process, and thus fixes a standardized business process, and initially realizes the management mode of "standardization, process, and information", including: clarifying the overall process of normal export business, changing In the past, various processes coexisted, and the phenomenon of information disorder: from the time when overseas customers conveyed their intentions, to the salesman’s quotation to the customer, the customer accepted the quotation, formed a formal sales contract, signed a formal procurement contract with the domestic factory, arranged for the delivery of the contracted products, and finance The whole process of bill remittance, payment of domestic factory payment and other expenses, payment of overseas customers, and financial repayment of bill remittance. The process of special business such as overseas bonded warehouse sales (EADI) is fixed and incorporated into the system, which extends the supply chain and enhances the competitiveness of enterprises. Aiming at all kinds of problems involved in the management of small, medium and micro enterprises, through customer management cloud platform online cloud purchase, sales and inventory management software and purchase, sales and inventory management solutions to manage enterprise purchase, sales and inventory in an all-round way.

LongRiverTech customer management cloud platform can help team members to better manage business teams and resources of enterprises, including allocation and management of team members, scheduling and control of resources, and training and development of team members.

LongRiverTech customer management cloud platform inventory management includes: warehouse management, in-transit inventory, storage capacity management. LongRiverTech sales management functions include: sales order, sales return order, retail order, retail return order, sales billing, business documents. LongRiverTech customer management cloud platform sales billing list includes: create sales billing list, view sales billing list flow, reverse sales billing list, approve sales billing list, view sales billing list, print sales billing list, export sales billing list, wait Invoicing query, Invoiced query.

Resource management system sales management: sales plan, sales file, sales opportunity, sales quotation, sales contract, sales order, sales delivery, sales payment, sales return, commissioned sales. Spare parts management The resource management system provides complete spare parts management functions. The quantity of spare parts can be entered in both sales and purchase, which not only ensures the accuracy of the inventory quantity, but also does not affect the account processing. Customer management cloud platform cloud platform Weimall is a sales and service platform operating on the WeChat platform, which is a must-have for WeChat marketing. When customer management cloud platform is applied to different industries, it is usually necessary to consider the characteristics of different industries. For example, cross-border e-commerce needs ot consider integrating overseas warehousing systems, international freight forwarding management software, cross-border distribution software, and international express delivery systems. The integrated cloud resource management platform integrates warehousing logistics, overseas warehouse WMS, cloud WMS, overseas warehouse agency business, freight forwarding, cross-border distribution, distribution system, import bonded, import direct mail system, bonded warehouse system, commodity listing, suppliers Management system, collaborative office, intelligent hardware, code scanning and weighing all-in-one machine, barcode printer, two-dimensional code printer, data collection PDA, electronic label picking system and other related systems or cloud platforms. Perfect outsourcing management. Customer management cloud platform cloud platform not only provides outsourcing work orders for product outsourcing processing management, but also provides process outsourcing functions. For outsourced product processes that do not require inventory management, they can be directly entered into the production line, which avoids inventory management. Trouble, but also correctly handle accounts. Customer management cloud platform warehouse resource management system and MRP production analysis system through unlimited BOM decomposition analysis, one-click procurement of materials, one-click generation of finished product bill of materials. The planned BOM bill of materials (Bill Of Material for short) is a detailed record of all the lower-level materials and related attributes used in a project, that is, the affiliation relationship between the master part and all components, unit usage and other attributes. In some systems, it is called It is a material table or a recipe material table. In order to correctly calculate the quantity and time of material demand in the resource management system, there must be an accurate and complete product structure table to reflect the quantity and subordination of the produced product and its components. Among all the data, the Bill of Materials has the greatest impact, and its accuracy requirements are quite high. Gain insight into industry trends, establish three lines of defense for enterprises in strategy, planning and monitoring, and improve decision-making accuracy. Through comprehensive and accurate statistics of store data and industry data, it helps companies make business strategy decisions, marketing strategy decisions, and supply chain decisions. Get through user behavior and business data, restore the overall picture of users, accurately target targets, attract potential new users, increase the repurchase rate of old users, retain high-risk lost users, and achieve precise user management. Enterprise price adjustment and marketing decision-making are comprehensively digitized to accurately reach the audience. Omni-channel consumption data foundation, in-depth understanding of user behavior preferences, creating explosive products, and more accurate marketing.

Small and medium-sized enterprises focus on production and processing to drive upstream procurement and downstream order management. The conventional customer management cloud platform satisfies the large-scale production management of batch products. Mass-produced products with a high degree of standardization can quickly reach saturation through large-scale expansion, leaving a lot of room for growth in non-standard orders that require individual customization. For more innovative non-standard orders, it is increasingly dependent on the auxiliary management of computer systems to cope with the explosive growth of business data. LongRiverTech customer management cloud platform BOM configuration supports BOM management, raw material list details, product material list details, and cost list details. LongRiverTech's basic data functions include: subjects, employees, products, commodities, accounts, warehouses, inventory in transit, and batches of accounting items. A practical customer management cloud platform must be able to provide multiple perspectives from different dimensions to help customers observe the operation of data and make decisions effectively and efficiently. Through LongRiverTech customer management cloud platform statistical report, you can view business flow, purchase management data, sales management data, inventory management data, processing and manufacturing statistical data, import and export trade and capital management data. LongRiverTech customer management cloud platform retail return order includes: create retail return order, view retail return order flow, reverse retail return order, view retail return order documents, print retail return order documents, and export retail return order documents.

LongRiverTech customer management cloud platform can help team members to better manage business teams and resources of enterprises, including allocation and management of team members, scheduling and control of resources, and training and development of team members.

Group store sales final accounts: It is used to monitor the sales plan of stores in each region of the group, including annual plan, monthly plan, weekly plan, and the completion of the plan. Unlimited expansion of file attributes according to needs. Annual sales plan: used to formulate the group's annual sales plan. OA system performance management includes: assessment categories, assessment templates, assessment scores, assessment extraction items, my performance, performance query, assessment tasks, and task planning arrangements. Realized cost and budget control, and improved the production management status of the enterprise. Document information between departments is shared, breaking the island of information. The approval and early warning information of different documents was shared in a timely manner, and the company's leadership initially realized mobile office. In and out of the warehouse must be based on electronic documents, which greatly improves the control of inventory. Inter-departmental approval has a process and authority, which ensures the correctness of the approval form and improves the confidentiality. The authenticity and correctness of the data are greatly improved, and the decision-making efficiency is improved. The chaotic state of production and engineering drawing management has been solved, and the future plan of file upload and download has been realized. Further optimize the integration of production systems and continuously expand the scope of application in enterprises.

Generally speaking, customer management cloud platform refers to a management platform that is based on information technology and provides decision-making and operation means for enterprise decision-makers and employees with systematic management ideas. Customer management cloud platform integrates information technology and advanced management ideas, reflects the needs of the times for enterprises to rationally allocate resources and maximize the creation of social wealth, and becomes the cornerstone for enterprises to survive and develop in the information age.

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