GS Global Technical Support Job Description
1. Provide technical support and solutions to global customers to solve problems encountered by customers when using products or services;. 2. Deeply understand customer needs, provide professional technical advice and solutions, and improve customer satisfaction;. 3. Responsible for the preparation, implementation and tracking of technical plans to ensure the smooth implementation of the plan and the expected results;. 5. Cooperate with the R&D team to help solve technical problems and optimize product performance;. 6. Conduct regular technical training and learning to improve your own technical level and professional capabilities. 2. More than 2 years of working experience in technical support or related fields;. 3. Have strong communication skills and service awareness, and be able to quickly respond to customer needs and solve problems;. 4. Have strong technical skills and learning ability, and be able to continuously learn and master new technologies;. Please indicate "Application for GS Global Technical Support Engineer" in the subject of the email.
Job title: GS Global Technical Support Engineer
Job Responsibilities:
1. Provide technical support and solutions to global customers to solve problems encountered by customers when using products or services;
2. Deeply understand customer needs, provide professional technical advice and solutions, and improve customer satisfaction;
3. Responsible for the preparation, implementation and tracking of technical plans to ensure the smooth implementation of the plan and the expected results;
4. Participate in the testing and optimization of products or services, and provide improvements and suggestions;
5. Cooperate with the R&D team to help solve technical problems and optimize product performance;
6. Conduct regular technical training and learning to improve your own technical level and professional capabilities.
job requirements:
1. Bachelor degree or above, major in computer, electronics, communications and other related fields;
2. More than 2 years of working experience in technical support or related fields;
3. Have strong communication skills and service awareness, and be able to quickly respond to customer needs and solve problems;
4. Have strong technical skills and learning ability, and be able to continuously learn and master new technologies;
5. Familiar with common office software and technical tools, such as Office, Visio, Wireshark, etc.;
6. Responsible and team player, able to withstand certain work pressure.
Special Note:
If you are interested in this position and meet the above requirements, please send your resume to our recruitment email: [sdjhard@hotmail.com](mailto:sdjhard@hotmail.com). Please indicate "Application for GS Global Technical Support Engineer" in the subject of the email. All qualified candidates will be screened and interviewed.
At LongRiverTech, we not only focus on the personal growth of our employees, but also on the strength of the team. Here, you will have the opportunity to work with a group of like-minded partners to face challenges together and realize your self-worth. At the same time, we also provide employees with competitive salary benefits and broad career development space.
LongRiverTech, a stage for you to show your talents!