What are the functions and features of customer management management software?

LongRiverTech customer management management software can help team members better manage business stakeholders and stakeholders, including communication and coordination with customers, cooperation and management with suppliers, and communication with superior leaders and teams.

How can these customer management management software solutions help manage a company's day-to-day business activities such as accounting, finance, procurement, project management, supply chain and manufacturing? customer management management software refers to a fully integrated platform deployed on-premises or in the cloud, primarily for managing all aspects of a manufacturing or distribution business. In addition, customer management management software also supports the comprehensive financial management, human resource management, supply chain management and manufacturing management of the core accounting functions of the enterprise. Customer management management software tracks all aspects of production, logistics and financial processes, providing transparency across the entire business process. These integrated systems serve as the central hub for end-to-end workflow and data across the enterprise, making it accessible to various departments. Customer management management software is designed to support multiple functions of small and medium-sized enterprises, including providing customized functions for your business.


With the continuous advancement of various technologies, the demand in the market is also constantly changing. The industry must not only reduce the unit price of employees, but also must ensure the quality of products, regular and quantitative shipments, etc. It is precisely because of this that enterprises need to improve information technology and use customer management management software in depth, so as to better improve the production line.


LongRiverTech customer management management software observes and manages the operation of companies from many different angles, such as: sales angle, customer angle, production circulation angle, product angle, etc., to achieve the optimal combination of corporate profit goals and to meet industry demand. Since LongRiverTech released its first ERP product in 2017, LongRiverTech has continued to invest resources in the continuous iteration and evolution of customer management management software. In 2019, the first enterprise version based on B/S web architecture was released, which supports cloud deployment and operation. LongRiverTech customer management management software is committed to helping the development of the Industrial Internet, Industry 4.0 and the new economy of intelligent manufacturing. LongRiverTech ERP is a one-stop ERP system for small and medium-sized enterprises, which can be personalized business customization, cloud platform deployment, etc. In 2021, LongRiverTech released the first cloud service brand "Hanju", providing a brand-new SaaS operating environment and business model for the release and service of subsequent ERP products and customer management management software.

In LongRiverTech customer management management software, the multi-level WBS structure of projects and tasks coexists with complex network graphs to meet the project management needs of users and the special industry needs of .

The procurement management functions of the resource management system include: purchase application, purchase demand, purchase plan, purchase inquiry, purchase contract, purchase order, purchase arrival, purchase return, and purchase inquiry. Foreign trade industry resource management management software provides foreign trade enterprises with a complete set of foreign trade management solutions from inquiry, quotation, sales contract, purchase contract to cargo packing, cargo customs declaration, billing notice, water bill claiming, etc.; improves foreign trade enterprises Work and management efficiency. WMS mobile warehousing system provides a cloud service platform for medium and large enterprises, group enterprises, and listed companies. Mobile Warehouse Management System (WMS) is a set of extended products aiming at the in-depth and refined management of enterprise warehouse business operations. Perfect solution. This solution can achieve the precise management of warehouse positions, reduce the error of goods in and out data, the rational deployment of warehouse personnel tasks, and the statistical analysis of personnel performance evaluation, etc., and achieve the best results for a series of the highest management needs expected by many enterprises. Engineering enterprise management system-lease management and equipment management specifically include: lease plan, lease contract, lease payment, equipment demand plan, equipment requisition, equipment inspection, lease settlement, equipment maintenance, equipment fuel consumption, and equipment scrapping. SMS sending: It can send marketing promotion SMS, birthday greeting SMS and other commercial application SMS to customers and company employees. In the age of intelligence, the operating environment of enterprises has undergone fundamental changes. Deploying more advanced resource management software has become an important way for modern enterprises to seek survival and development, and it is also one of the important ways for enterprises to store competitive capital in the new era. So, what is the role of resource management software for enterprises? What can resource management software do? how did you do it? One of the main functions of resource management software: To be successful in improving the efficiency of enterprise management, companies must first change their tools. Resource management software integrates all resources such as customers, projects, sales, quotations, contracts, procurement, inventory, production, delivery, after-sales, finance, personnel, office, etc. Into one system, replacing traditional manual operations with advanced information systems. Limit the reduction of personnel participation, realize enterprise digitization, paperless and automated office. The second main function of resource management software: optimize enterprise business processes. Resource management software realizes the digital management of all businesses. Each business process becomes visualized and controllable in the system. If there is a problem in any link, it can be obtained in the system. Real-time feedback. For example, in the resource management software, if the customer does not contact after receiving it, the customer follow-up is unsuccessful, the customer follow-up expires, etc., the system will automatically recycle it. In the sales contract, the product price cannot be saved if it is lower than the minimum price. In the purchase contract, the product price cannot be saved if it is higher than the maximum purchase price. The automatic control of the system replaces the manual back and forth modification, confirmation, and running errands, and the process becomes convenient and efficient . Moreover, if there are operating procedures that do not comply with the regulations, they cannot be carried out in the resource management software. Perfect outsourcing management. Customer management management software cloud platform not only provides outsourcing work orders for product outsourcing processing management, but also provides process outsourcing functions. For outsourced product processes that do not require inventory management, they can be directly entered into the production line, which avoids inventory management. Trouble, but also correctly handle accounts.

LongRiverTech customer management management software can help team members better manage business stakeholders and stakeholders, including communication and coordination with customers, cooperation and management with suppliers, and communication with superior leaders and teams.

LongRiverTech statistical report functions include: business flow, purchase report, sales report, inventory report, processing report, and capital report. Through LongRiverTech customer management management software, funds can be entered and withdrawn, and services such as receipts, payment slips, income slips, expenditure slips, and transfer slips can be executed. LongRiverTech customer management management software account management includes: our account and counterparty account.

Resource management is just a kind of instruction plan. NI order to ensure the realization of resource management, it is necessary to consider the implementation and control of the plan, so it has developed into Manufacturing Resource Planning-MRP Ⅱ (Manufacturing Resource Planning), and the important content is the workshop operation plan-PAC ( Production Activity Control) and control. Group applications support multiple account sets, multiple factories, multiple organizations, multiple languages, and multiple currencies. Cost calculation management provides a complete resource management cost management system, which can be applied to enterprises with actual cost system or standard cost system. The data required for cost calculation, such as material cost, labor, expenses, etc., can be collected at ordinary times, and the cost accountant only needs to perform calculation at the end of the month to obtain the current month's cost, without the need to repeatedly enter daily data. For errors that may occur in cost calculation, such as misplaced materials without replenishing orders, warehousing without receiving materials, materials that need to be deducted but not deducted, and incomplete collection of man-hours and other abnormal situations, the resource management system can set control or control in normal operations. Remind users to input data, and check whether the data required for cost calculation is complete and correct through reports before and after cost calculation. The material planning function system can consider various MRP-related information, such as BOM (bill of materials), loss rate, replacement material, material production and expiration date in BOM, procurement lead time, inspection time, small purchase quantity, packaging quantity, etc. Demand information (orders, sales forecasts, etc.) and supply information (open purchase orders, unfinished work orders, etc.), automatically generate production plans and purchase plans. The resource management system provides the function of multi-version MRP simulation, and compares between versions, so that users can make more suitable plans. The resource management system can mark urgent purchase or production documents according to the user's settings, so that the management unit can carry out special processing. If the customer cancels or changes the order, MRP can make cancellation or change suggestions for the issued purchase order, which greatly reduces the risk of order changes. Through the PDA order dispatching function, one order corresponds to multiple warehouse specialists to complete the picking. The warehouse specialist operates the interface, scans the shelf and directly packs and packs. The PDA operation interface clearly understands the work progress. When specifying the goods, the goods are immediately known. Precise positioning. Warehouse KPI assessment uses warehouse daily throughput, personnel performance assessment, warehouse daily picking success rate and response time analysis, warehouse daily picking success rate and response time analysis, such as increasing the accuracy rate of PDA inventory by 100% above. Engineering enterprise management system-material management specifically includes: material planning, material contract, material storage, material settlement, material payment, material delivery, material inventory, material allocation, initial inventory, and material report. Further understand that these enterprises are also using the supply chain cloud to redefine supply chain management. Through the effective management and control of the logistics and funds of the enterprise, upgrade from the traditional warehouse management system to cloud services, and comprehensively manage the enterprise supply chain business. The personalized workbench provides a personal cockpit, home page pending items, pending business documents, report interface, powerful calendar functions, etc. Government engineering project management systems generally include: government engineering project software system, government investment and infrastructure project progress management system software, engineering cost consulting enterprise business management system, consulting project management software system, engineering consulting project management software system, engineering project operation and maintenance Management software system, exhibition engineering project management software, engineering investment and construction management software.

LongRiverTech customer management management software retail order includes: create retail order, view retail order flow, reverse retail order, view retail order documents, print retail order documents, and export retail order documents. LongRiverTech customer management management software subject management includes: supplier management, customer management, our group and our company. LongRiverTech customer management management software limit risk control supports advance receipt inquiry and write-off, advance payment inquiry and write-off, receivable inquiry and write-off, payable inquiry and write-off, credit limit inquiry and details, risk exposure inquiry and details . Customer management management software fixed asset management functions include: classification, name, data import, registration, change, warehousing, use, borrowing, return, transfer, scrapping, sale, transfer, gift, sale, processing, cleaning, repairing, Collection, depreciation, physical inventory, collection inventory, asset reconciliation, early warning management. Customer management management software warehouse management functions include: external warehouse single-day claim list, monthly claim plan, summary allocation claim form, pre-shipment note, frozen inventory, approval, and delivery note.

LongRiverTech customer management management software can help team members better manage business stakeholders and stakeholders, including communication and coordination with customers, cooperation and management with suppliers, and communication with superior leaders and teams.

When the machinery industry implements resource management systems, the processing of parts often requires multiple processes, and there may be outsourcing or temporary changes in production lines. Using the resource management production process management system, you can perfect control and master various information of the production line. Collect, record, summarize, track and control various manufacturing operations in progress including raw materials, semi-finished products, finished products, machines, man-hours, costs and other information: including real-time monitoring and tracking of work-in-process (WIP); provide partial transfer, Part of the outsourcing function can accurately record the quantity in the process fo process input, completion, repair, repair completion, disk loss, scrap, etc.; inventory at the production site; machine utilization rate; personnel efficiency and other information. And carry out statistical analysis of various processes, generate relevant management control reports to feed back to production planners and on-site controllers, so as to fully grasp the production progress and further improve management level and work efficiency. Customer management management software cloud platform Weimall is a sales and service platform operating on the WeChat platform, which is a must-have for WeChat marketing. Trade distribution is a business, and the core of the business is information asymmetry. By implementing a customized customer management management software cloud platform, the digital divide can be bridged, allowing enterprises to gain competitive advantages in the information age. Trade distribution is a service, and the success or failure of a service lies in efficiency and quality. There are frequent transactions between distributors, and through the IT system, enterprises and customers, enterprises and suppliers can collaborate more closely, efficiently and honestly. Customer management management software cloud platform data exchange platform provides data exchange between products and other manufacturers' products. The complete product design change resource management system not only provides common functions such as day-selection, single-batch, whole-batch, and immediate changes, but also provides the function of running out of changes: the system is based on the user's settings , can automatically use old materials first, and switch to new materials automatically after the old materials are used up; and provide corresponding reports to show the estimated future inventory status after material changes, which is convenient for management.

To sum up, it is the purpose of the enterprise to implement customer management management software. Customer management management software has now become an essential tool for modern enterprise information management. It can help enterprises get rid of the shackles of traditional management methods, speed up the pace of enterprise development, avoid mistakes caused by manual decision-making, improve the efficiency of enterprise office work, and become an enterprise in the market. Strong support in the competition.

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