Long River Technology - Order Management System

The order management system (OMS) is an enterprise tool that is used to receive customer order information and inventory information sent by the warehouse management system, and then classify orders according to customers and urgency, configure inventory at different storage locations, and Confirm delivery date. The order management system is a part of the logistics management system. Through the management and tracking of the orders placed by customers, the progress and completion of orders can be dynamically grasped, and the operation efficiency in the logistics process can be improved, thereby saving operating time and operating costs, and improving logistics enterprises. Market Competitiveness.

The LongRiverTech order management system has module functions such as commodity information, purchase and storage, sales order entry, sales and delivery, customer information maintenance, invoice management, and express delivery management. In the field of management information system business, Shanghai Yibo has extensively involved in corporate finance, treasury management, financial management, project management, sales management, customer management, invoicing, ERP, OA, etc. Shanghai Yibo specializes in customizing and developing various order management software, management software, QR code software, order management SaaS cloud service platform, order management enterprise service SaaS platform, storage management software, storage management software, invoice management software, commodity management Software, management software SaaS cloud platform, invoicing software, invoicing management software, intelligent investment analysis system, transaction system, enterprise management system, supporting website, App, H5, and provide customized consultation for a complete set of solutions.

The main functions of the order management system include:

1. Order processing: review, modify and delete orders submitted by customers, and carry out inventory allocation and price calculation according to customer needs.

2. Inventory management: manage inventory in different storage locations, including real-time update of inventory quantity, setting safety stock threshold, inventory allocation, etc.

3. Order tracking: Real-time tracking of the order execution process, including order delivery time, logistics status, consignee's signature, etc.

4. Order status management: Update the status of the order in real time, including confirmed, shipped, signed, returned, etc.

5. Data analysis: Real-time analysis and statistics of order data, including analysis and display of order volume, sales, customer satisfaction and other indicators.

The order management system can help enterprises realize the automation and efficiency of order processing and inventory management, improve customer satisfaction and business efficiency, and reduce inventory costs and operating costs at the same time.

Order management software typically has the following features:

1. Order Receiving: The software can receive orders submitted by customers through emails, websites, mobile applications, etc. and store them in the database.

2. Order review: Review the customer's order to confirm that it meets the company's sales rules and policies, such as whether there are restrictions or whether additional confirmation steps are required.

3. Order processing: The software can process orders, including review, modification, deletion and other operations. It can also carry out inventory allocation and price calculation according to customer demand.

4. Inventory management: The software can manage inventory in different storage locations, including real-time update of inventory quantity, setting of safety stock threshold, inventory allocation, etc.

5. Order tracking: The software can track the execution process of the order in real time, including the delivery time of the order, logistics status, consignee's receipt, etc.

6. Order status management: The software can update the status of the order in real time, including the status of confirmed, shipped, signed for, and returned.

7. Data analysis: The software can conduct real-time analysis and statistics on order data, including the analysis and display of order volume, sales, customer satisfaction and other indicators.

8. Integrate other systems: Order management software can be integrated with other systems, such as customer relationship management systems (CRM), logistics management systems, electronic invoicing systems, etc.

9. Security: The software has security guarantees, including data encryption, user rights management, etc., to ensure the security and privacy of order data.

10. Sales report generation: Order management software can generate various sales reports, such as sales trend reports, sales channel reports, etc., to help companies better understand sales and make corresponding decisions.

11. Customer information management: The software can store customer information, including contact information, historical order records, etc., to facilitate communication and relationship management between enterprises and customers.

12. Sales rule setting: Enterprises can set corresponding restrictions and approval processes in the order management software according to their own sales rules and policies to ensure that the review and processing of orders meet the requirements of the enterprise.

13. Price management: The order management software can set different price strategies and discount rules, automatically calculate prices according to customer needs and sales channels, and ensure that the company's pricing policies are implemented.

14. Return and exchange management: The order management software can handle customer return and exchange requests, including review, confirmation, logistics tracking and financial processing, to ensure the balance between customer satisfaction and corporate interests.

15. Automated process: Order management software can improve the efficiency and accuracy of order processing by automating the processing process, such as automatically reviewing orders, automatically allocating inventory, and automatically sending confirmation emails.

16. Multilingual support: Order management software can support multiple languages to meet the needs of enterprises in different regions and customers.

17. After-sales service management: Order management software can provide after-sales service management functions, including customer complaint handling, maintenance service tracking, etc., to help enterprises improve customer satisfaction and after-sales service quality.

18. Report customization: Enterprises can customize various reports according to their own needs, such as sales trend reports, inventory analysis reports, etc., in order to better understand business conditions and make decisions.

19. Mobile terminal support: Order management software can provide mobile terminal support, which is convenient for enterprises to view and manage order information anytime and anywhere on mobile phones, improving business flexibility and efficiency.

To sum up, order management software has rich functions and features, which can help enterprises improve order processing efficiency, inventory management level, and accuracy of business decisions.

At the same time, the order management software can also be integrated with other systems to achieve data sharing and business collaboration, improving the operational efficiency and customer satisfaction of the entire enterprise.

LongRiverTech order management system and ERP cloud service platform include the following functions:

1. Product maintenance

1.1. Commodity management maintenance field information

1.2. Query, create, update and delete products

1.3. Import Excel product initial data

1.4. Query the initial data of commodities imported from Excel

2. Customer Management

2.1. Customer management and maintenance field information

2.2. Query, create, update and delete customers

2.3. Fuzzy query customer information according to customer name

3. Storage

3.1. Create a new storage order

3.2. Add warehousing goods and quantity details

3.3. Submit to storage

3.4. Query the inventory change flow

3.5. Query the inventory quantity of the product after storage

4. Order entry

4.1. Order entry includes field information

4.2. Create order

4.3. Query order

4.4. Commodity data Excel import, commodity maintenance, customer data management, storage, delivery, order entry, invoice management.

4.5. Support split bill delivery, support split bill billing, and support combined billing.

5. Out of the warehouse

5.1. Create outbound order

5.2. Query the inventory change flow after the delivery is completed

5.3. After leaving the warehouse, the goods are frozen until the stock is released

5.4. Query order delivery inventory

5.5. Some orders have been shipped out

5.6. Query the flow of inventory changes in the warehouse

5.7. The status of the order changes to outbound

6. Billing

6.1. Billing Information Fields

6.2. Order and billing relationship

6.3. Selecting the billing customer will automatically load his billing information

6.4. Select billing order

6.5. After automatically calculating and updating the total amount, click Create to save the billing information

6.6. Query billing information and details

6.7. Query the billed information of the order

6.8. Continue to invoice until the invoice is completed

6.9. The order status is synchronously updated to billing complete

7. Statistics