How do small and medium size enterprises use customer management cloud services?

Customer management cloud services refers to a suite of software that organizations use to manage day-to-day business activities, including accounting, procurement, project management, risk management and compliance, supply chain operations, and more. The complete customer management cloud services suite also includes business performance management software to help businesses plan and budget for financial results, as well as forecast and report financial results. These customer management cloud services link a large number of business processes together, and realize the data flow among various business processes. By collecting an organization's shared transactional data from multiple sources, customer management cloud services can consolidate information sources to eliminate data duplication and ensure data integrity. Today, businesses of all sizes in every industry need to use customer management cloud services to manage their business. Customer management cloud services is an integral part of business, just like a light bulb cannot be separated from electricity.

Choose customer management cloud services to be flexible, be prepared for various changes, and allow system adjustments and modifications at any time. If an enterprise is compared to a car, then customer management cloud services is equivalent to an important performance-enhancing part on the car, and the manager of the enterprise is the engine, and the function of customer management cloud services is to help the enterprise manager manage the enterprise better.

LongRiverTech customer management cloud services provides a full set of project consulting, product customization development, project deployment and implementation, and online cloud platform customization and operation of technical services to meet the industry needs of .

LongRiverTech customer management cloud services can be used in the fields of domestic trade management, foreign trade management, production management, process management and engineering management. The core modules of LongRiverTech customer management cloud services include: inventory management, purchase management, sales management, processing and manufacturing, capital management and report modules. LongRiverTech customer management cloud services also has some expansion modules: supplier management, customer management, MES, import and export management, financial management, dashboard and APP, and can be used to comprehensively manage the special needs of the industry.

Customer management cloud services cloud platform CRM taps customer needs in all directions to achieve the most intelligent and precise marketing. Customer management cloud services cloud platform has low investment cost, simple operation, flexible and convenient, powerful and rich functions, safe, stable and reliable system. The functions cover enterprise finance, procurement, sales, warehouse, production, after-sales service, human resources, customer relationship management, etc., which can meet the current and future development needs of enterprises, help enterprises achieve efficient cost management, and avoid risks and repeated investment waste. According to sales and purchase orders, customer management cloud services cloud platform can automatically generate accounts receivable and accounts payable. In this way, it helps the company strengthen the control of cash outflow and inflow, and makes fund management clearer. At the same time, financial personnel can quickly extract relevant information in the system to complete financial statements, which greatly improves work efficiency. For example, in the past, the accounts were closed at the end of the month, but now the accounts can be settled accurately on the 2nd on the 15th of the next month, which saves a lot of time. Customer management cloud services functional modules include: basic data, formulating detailed product data codes, suppliers, customer data codes and other initial data. Purchasing management, formulate purchase orders through purchase requisitions, purchase warehousing and return orders, and receive invoices. Sales management, formulating sales orders, sales delivery and return orders, and issuing invoices. Inventory management, formulate inventory list, transfer order and other storage order forms. Collection and payment management, write-off accounts receivable and payable. Omni-channel Cloud Omni-channel online distribution and marketing platform for enterprises provides a platform for business collaboration and all-round distribution with customers, agents, dealers, and individual users, and realizes fast ordering, delivery, dealer inventory, and internal pipelines for distribution Inventory monitoring, sales statistics. Customer management cloud services purchase management usually includes: purchase quotation, purchase order, purchase storage, return order, purchase system report, etc. Customer management cloud services cloud platform e-commerce platform Seamlessly connect with third-party e-commerce, and process orders, goods and other businesses.

LongRiverTech customer management cloud services inventory valuation includes: cost adjustment sheet, inventory sheet, and loss report sheet. The menu authority of LongRiverTech customer management cloud services adopts an adaptive menu layout, and supports three menu layouts: the computer version tree, the tablet version tiled, and the mobile version bottom. The left menu of the desktop version, the upper navigation menu of the tablet version and the lower navigation menu of the mobile version adopt an adaptive menu layout. LongRiverTech customer management cloud services menu authority includes: role menu authority configuration, role access authority to business process, user group menu authority configuration. Customer management cloud services statistic functions of inventory management include: warehouse inventory, inventory details, statistics of incoming and outgoing warehouses, and details of incoming and outgoing warehouses.

The custom process uses tools like word, visio and other tools combined with the company's process to realize process reorganization and customize the process in the software. Customer management cloud services resource management software is suitable for various trade enterprises, such as: retail and wholesale, food, clothing, auto parts, daily necessities, electrical appliances and other industries. New retail centers on consumer experience, and reshuffles people, goods, and markets. Grasp the value of big data and accelerate the transformation of new retail. The interlocking operation process, accompanied by a complete document flow, can automatically arrange production and procurement plans based on BOM calculations through the customer management cloud services cloud platform, generate work orders and purchase orders, and can be copied according to the data of the work order. The picking list can also be copied according to the purchase order to generate the purchase list, as well as the process list, transfer note, production storage list and other documents required for production, which greatly simplifies the workload of the operator for entering documents. The core business of financial technology software systems usually includes: securities, stocks, foreign exchange, futures, funds, banking, insurance, currency, financial theory test data, currency theory test data, bank theory test data, stock price pattern test data, stock investment methods, Equity, stock analysis index, stock index, stock technical theory test data, stock technical index, stock exchange and data, securities trading system and other compliance documents, bond, bond analysis tool, bond index, futures exchange and data, futures Technology theory, exchange rate, monetary policy, monetary unit, investment, investment theory, loan, commercial paper, credit card, financial institution, fund index, option, option theory, financing, trust, gold, warrant, credit derivative, international finance, finance Supervision, financial regulations, auctions, pledges, mortgages, pawns, financial derivatives, financial investors, financial relations, financial crisis, financial management, balance of payments adjustment tools, etc. Customer management cloud services cloud platform integrates service resources, formulates a consultative customer service model, transforms IT technical capabilities into technical service advantages, advances technology product research and development into industry management program research, and transforms rich implementation experience into enterprise consulting services. Train technical consultants into business consultants. The resource management management system is oriented to growing small and medium-sized enterprises, helping enterprises to manage personnel, wealth, goods, and stores. It is modeled on the needs of small and medium-sized enterprises, and is really suitable for small and medium-sized manufacturers, brand operations, agents, wholesale, monopoly, counters, franchises, stores, etc. Various business models. Company news: The system provides a dynamic news management platform; the company news production department can release company news through the background from time to time.

LongRiverTech sales management functions include: sales order, sales return order, retail order, retail return order, sales billing, business documents. LongRiverTech customer management cloud services BOM configuration supports BOM management, raw material list details, product material list details, and cost list details. LongRiverTech customer management cloud services supports both the counterparty's single warehouse and the counterparty's multiple warehouses. LongRiverTech's warehouse management functions include: warehouse goods, commodity inventory, warehouse commodity batches, transfer orders, other warehouse entry and exit, inventory lists, consumption and output orders, loss reports, cost adjustment orders, transportation orders, requisition orders, and requisition return orders . LongRiverTech customer management cloud services enables storage capacity location support. LongRiverTech customer management cloud services manages to the warehouse by default, and can further enable support for storage capacity and storage location, which is used to support storage capacity size, volume and load configuration and calculation.

BOM information is used in MRP II/resource management system for MRP calculation, cost calculation, and inventory management. BOM has various forms, which depend on its use. The specific uses of BOM are: (1). It is the basic basis for computer identification of materials. (2). It is the basis for planning. (3). It is the basis for supporting and receiving materials. (4). Track the processing process according to it. (5). It is the basis for procurement and outsourcing. (6). Calculate the cost according to it. (7). It can be used as a quotation reference. (8). Carry out material traceability. (9). Serialize, standardize and generalize the design. Management consulting generally includes: information planning, human resources consulting, process optimization, group management and control, legal consulting, financial planning, intellectual property planning, etc. The business is a kind of international trade business sold in overseas bonded warehouses. Placing international trade products in overseas bonded warehouses can respond to the needs of foreign customers more quickly-if this process is clearly fixed, the supply chain will be greatly extended. Standardized the overall process of import and domestic sales business and accelerated the response speed of the enterprise: from the signing of the import procurement contract, to the import customs clearance of goods, import product storage management, financial payment for imported products, signing of domestic sales contracts, product delivery, and issuing invoices , The whole process of financial collection is reflected in the system, which makes the relatively complicated process simple and clear, and speeds up the response. In response to the trend of order customization, it has become normal for a single order to carry out more than a hundred design changes in response to customer needs. Through the customer management cloud services cloud platform, the change information can be quickly responded to in various departments such as production and procurement. At the same time, the challenges of a small number of diverse production models to procurement, outsourcing policies and operating procedures, inventory, delivery control, and cost accounting are also a driving force for modern enterprises to migrate to the cloud. When does the work order start? When to enter the warehouse? Where is it produced? The progress of the production line and the status of the equipment are not clear, resulting in the inability to grasp the production capacity and material status, and thus unable to quickly respond to customer needs. This puts forward higher requirements for the digitization, intelligence, and automation of the supply chain and production line. After the management system was launched, the basic work process went smoothly, and the standardization of internal management was much improved compared with the past. For example, the order form was relatively simple, and the order was filled out manually. But now it is necessary to input all the data into the system according to the requirements, and the workload and business requirements in the early stage are relatively strict. The change in the way of working will definitely bring some discomfort to the operator. Due to the sorting out of business, the adjustment of post personnel and post mode, and the change of management mode, the staff were very uncomfortable, and some staff had resistance in the early stage of the project. For the sorting and optimization of business processes in the information system, the optimization and improvement of the internal system operation of the enterprise is the focus, so as to promote the smooth progress of the information work. Management efficiency improvement activities have played an important role in the construction of information technology, making the later business process execution process smoother. After the standardization of operation was improved, the management system began to really play its role, making the implementation effect more obvious.

Customer management cloud services is an enterprise resource management system that integrates enterprise management concepts, business processes, basic data, manpower and material resources, computer hardware and software. It is a customer management cloud services that can provide integrated real-time information across regions, departments, and even companies with management accounting as its core. It has the characteristics of integration, advancement, unity, integrity, and openness.